Client success & retention
Onboards new members, matches resources to their goals, and wins back people who are about to cancel.
Onboarding callsProduct demosCancellation savesWin-back outreachBilling support
Proof from my work
- The Blueprint TrainingLead onboarding calls, demo Agency OS, and recommend resources matched to each member's goals.
- The Blueprint TrainingHandle access and billing questions, cancellation conversations, and personal win-back outreach to members who left.
- The Blueprint TrainingSend and track client contracts and run the offboarding process.
High-converting landing pages
Builds landing pages that turn visitors into buyers: clear offers, sharp copy and simple layouts that lead straight to the sign-up or checkout.
Landing page buildsConversion copyOffer & CTA designCheckout flows
Proof from my work
- The Blueprint TrainingBuild high-converting landing pages for launches and offers, connected to checkout and email automations.
Launch & business operations
Runs launches end to end and keeps the business running behind them: invoices, late payments, contracts and handoffs to accounting.
Launch coordinationCheckout setupInvoicing & late paymentsContracts & offboardingCross-team handoffs
Proof from my work
- The Blueprint TrainingCoordinate product launches across checkout, ActiveCampaign automations, training-platform access and client communications.
- The Blueprint TrainingBuild high-converting landing pages for launches and offers, connected to checkout and email automations.
- The Blueprint TrainingOwn the money side of operations: cross-check invoices, follow up on late payments, and hand clean records to accounting.
- The Blueprint TrainingSend and track client contracts and run the offboarding process.
- The Blueprint TrainingWhen Zoom failed during a Local SEO launch with 100+ members live, created and shared a replacement webinar link within minutes. Only three refund requests followed, and the company paid a bonus for the fast response.
Calm under pressure
Fixes problems live, without waiting for permission, and keeps clients informed while doing it.
Live incident responseJudgment callsRefund prevention
Proof from my work
- The Blueprint TrainingWhen Zoom failed during a Local SEO launch with 100+ members live, created and shared a replacement webinar link within minutes. Only three refund requests followed, and the company paid a bonus for the fast response.
Community building
Grows and runs paid communities, live sessions and newsletters, and moves communities to new platforms.
Community sessionsNewslettersPlatform migrationSkool
Proof from my work
- The Blueprint TrainingManage the founder's calendar, the weekly community sessions, and webinar follow-up communications.
- The Blueprint TrainingManage partner communications and repurpose content across social media.
- Start Magic HealingRan Zoom session email reminders and the Friday newsletter.
- Start Magic HealingManaged the community's move from WhatsApp to Skool.
Events & executive support
Plans in-person and virtual events from venue and vendors to promotion and agenda, and runs the founder's calendar so nothing falls through.
Event planningVendor managementEvent promotionWebinars & ZoomCalendar management
Proof from my work
- The Blueprint TrainingManage the founder's calendar, the weekly community sessions, and webinar follow-up communications.
- The Blueprint TrainingOrganized a 2024 live event in Miami: sourced the venue and vendors, promoted it by email, ran attendee communications and on-site welcome, oversaw the Zoom livestream, and managed post-event follow-up.
- Start Magic HealingRan Zoom session email reminders and the Friday newsletter.
Client & project management
Keeps agency deliverables on track and explains technical work to clients in plain words.
Client communicationDependency trackingSEO & web projectsStakeholder updates
Proof from my work
- WEBRISCoordinate SEO and website deliverables with specialists, tracking progress, dependencies and client decisions.
- WEBRISTranslate technical findings into clear client updates and next steps.
- WEBRISUse AI tools to turn meeting transcripts into tasks and keep project dashboards up to date.
AI, automation & marketing tools
Builds email automations in ActiveCampaign and workflows in Zapier, uses Claude and other AI tools to speed up the work, and runs Facebook and the rest of the marketing stack.
ClaudeAI toolsZapierActiveCampaignClose.io CRMFacebookSkoolAgency OS
Proof from my work
- The Blueprint TrainingBuilt email automations in ActiveCampaign (formally trained) and workflow automations in Zapier; managed client data in Close.io.
- WEBRISUse AI tools to turn meeting transcripts into tasks and keep project dashboards up to date.
Sales & partnerships
Turns conversations into revenue: set sales appointments on commission, moved free members into the paid program, and keeps partners informed and happy.
Appointment settingFree-to-paid conversionPartner communicationContent repurposing
Proof from my work
- The Blueprint TrainingStarted in community outreach, moving free members into the paid program, then set sales appointments and earned commission on closed deals.
- The Blueprint TrainingManage partner communications and repurpose content across social media.
Outreach & negotiation
Finds the right partners, negotiates fees and gets placements published for SEO clients.
Link buildingProspectingFee negotiationContent commissioning
Proof from my work
- PixelCut LabsManaged backlink outreach for 15 clients: found relevant sites with a scraping tool, negotiated placement fees, commissioned articles and arranged publication.
- PixelCut LabsFinished a planned three-month training program in one month by securing the required links early, then worked independently.
